Experience

A career of
building real things

Five decades across systems programming, technical writing, Silicon Valley engineering, nonprofit publishing, and now AI consulting.

Professional History

Every role, hands-on

The thread running through every position in my career is the same: I build things, fix things, and help people understand complex systems. That hasn't changed.

1976 – 1979

Systems Programmer

Early Computing Era

Engaged with computing from 1976 onward. Bought first personal computer in 1977 (16K RAM). By 1979 was writing I/O device drivers and operating system code — at a time when most people had never touched a computer.

1980s – 1990s

Senior Technical Writer

Multiple Engagements

Produced documentation for complex technical systems — user manuals, system documentation, API references, and training materials. Developed the discipline of making difficult technical content clear and useful for human readers.

1990s

Systems Administrator & Analyst

Multiple Engagements

Managed enterprise systems environments, analyzed workflows and technical requirements, and served as the bridge between business needs and technical implementation across a range of industries.

Silicon Valley

Senior Systems Engineer — Pre-Sales

NCD (Network Computing Devices)

Pre-sales engineering at NCD in Silicon Valley — working with enterprise clients to evaluate, configure, and demonstrate networked computing solutions at the cutting edge of what was then possible. Required deep technical knowledge and strong client communication.

Late 1990s – 2000s

Contractor

Lucent Technologies

Contract work at one of the world's leading telecommunications companies during the height of the internet era — supporting complex technical documentation and systems work in a demanding enterprise environment.

2000s

Volunteer Webmaster

North Carolina Nonprofit

Designed, built, and maintained the web presence for a North Carolina nonprofit — the beginning of a long engagement with mission-driven organizations and the practical realities of technology on constrained budgets.

2000s – 2025

Electronic Publishing Specialist

UK Nonprofit — Multilingual Scripture Distribution

Wrote Python and PHP code, produced EPUBs, and created digital distributions of Scripture in Arabic, Farsi, and Turkish for readers across the Middle East and Central Asia. Brought together technical skills, linguistic sensitivity, and deep mission commitment in a single role.

Present

AI Consultant & Founder

RMCape Knowledge Systems, LLC — Monroe, NC

Bringing five decades of hands-on technical experience to AI strategy, implementation, and consulting. Active in the AI Consultant Certification Program (AI Innovision) and working daily with six AI platforms. Serving clients across the Carolinas and nationwide.

Technical skills,
built over fifty years

AI Platforms

  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Gemini (Google)
  • Grok (xAI)
  • Perplexity
  • NotebookLM

AI Tools & Creation

  • N8N (workflow automation)
  • Docker (local deployments)

Programming & Development

  • Python
  • PHP
  • JavaScript / React
  • HTML / CSS
  • I/O & Systems code (historical)

Publishing & Documentation

  • EPUB production
  • Technical writing
  • Multilingual publishing
  • Netlify deployment

Systems & Infrastructure

  • Systems administration
  • Systems analysis
  • Pre-sales engineering
  • Network computing
  • XAMPP / local development

Languages & Contexts

  • Arabic (e-publishing)
  • Farsi (e-publishing)
  • Turkish (e-publishing)
  • Nonprofit & faith sectors
  • Enterprise & Silicon Valley
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Graduate Study — Linguistics

University of Texas Arlington

Graduate-level study in Linguistics — providing a deep foundation in how people communicate, how cultures adopt and resist change, and how language shapes understanding. This background informs every client engagement: technology is only as useful as people's ability to understand and use it.

🧠

AI Consultant Certification Program

AI Innovision (Alicia Lyttle)  ·  Enrolled 2026

Currently enrolled in a rigorous AI consulting certification program — staying current with a field that evolves weekly. Completed Anik Singal's Make My Clone Challenge twice. Active participant in multiple AI business communities and summits.

Depth of experience,
applied to your challenge

Fifty years of building things that work — now focused on helping your organization use AI effectively, practically, and sustainably.

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